Privacy Policy

Personal Information

  • When you submit a support or contact form, we ask you to voluntarily provide personal information so that we can contact you to act on your request or contact you to inform you the action requested has been completed.
  • We may use cookies to keep track of your session and to offer a personalized experience.

Uses of Information

  • We use the personal information submitted via the contact or support forms to contact you to act on your request. Upon completion of the actions requested, we may retain your contact information if you become a customer. If you do not become a customer, your contact information is deleted.
  • We do not sell, rent, or lease any of your personal information to third parties.
  • We use customer information to communicate with our customers as required to perform our services. We may also use customer information to inform our customers about services, policy changes, or other company communications.

Your Choices

  • The overwhelming majority of the time any communication between LSI and any customer is at the customer's request.
  • If you have been contacted by LSI via email in a method that you deem inappropriate, please reply to the email you received with instructions on how to restrict future communication via email.
  • If you are contacted via phone or mail, please feel free to contact us via email, phone, or mail with your request for restricting future communication.
  • All requests will be honored.
  • If the information we have on file is incorrect, please contact us via email, phone, or mail with your updated information and we will be happy to update the information in our files.

How to Contact Us

  • Via email: biz@lone-star.net
  • Via phone: (512) 708-8006
  • Lone Star Internet, Inc.
    211 East 7th Street, Suite 1110
    Austin, TX 78701

 

211 East 7th Street, Suite 1110 ~ Austin, Texas 78701
(512) 708-8006 or (800) 538-0538

email: biz@lone-star.net